Customer Service and Sales Associate-Level I

Customer Service · Dongola, Illinois
Department Customer Service
Employment Type Full-Time
Minimum Experience Mid-level
Compensation Base Salary plus Commissions

WK&T Telecommunications a strong leader is broadband communications is accepting resumes for a Customer Service and Sales Associate.  The Customer Service and Sales Associate interacts with customers on the front line - on the doorstep and by phone to sell and promote services to new and existing customers.  Carries out marketing plans and strategies to increase the use and sale of equipment and services.  Assists with customer relations.  Maintains billing records, documentation, and other supporting information in appropriate file.  Will respond to public inquiries on the selection and availability of services. Provides Tier 1 Technical Support service during office hours.  All interactions must be professional, helpful, and friendly at all times. 

Education and Experience:   

Bachelor’s degree in Business or Technology or related field preferred.   High school diploma plus a minimum three years sales and customer service experience, or other relevant experience, required.

  • Required to staff our Illinois locations as needed. Primary location will be Dongola, IL.  
  • Some evening/Saturday work will be required.
  • Some door to door work will be required.
  • During network construction phase, other duties may be assigned as we work to bring fiber-fast Internet service to more of southern Illinois.

WK&T offers a very generous benefit package, is an equal opportunity provider and employer and a Drug-Free workplace.

Interested applicants may apply for the position through July 29, 2022.

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  • Location
    Dongola, Illinois
  • Department
    Customer Service
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    Base Salary plus Commissions